Hill Country SPCA COVID-19 Response
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Moving to Appointment Only Status
The Hill Country SPCA is following CDC guidelines & request if you or anyone with whom you live is unwell, please refrain from coming to the shelter until seen by a healthcare professional. The Hill Country SPCA is dedicated to the well being of the animals under our care, and committed to the support of our pet parents, staff and community. We are remaining operational at this time so that we can continue to serve our stakeholders. Although current evidence states that the COVID-19 virus is neither transferable to nor transferable from companion animals, it is important to us to provide a safe environment for our clients and our team members. Based on recommendations by the Center for Disease Control, we will operate on an appointment basis only—to limit the number of people in the shelter. In addition, we have placed hand sanitizers and have increased the frequency of cleaning and disinfecting all high-touch surfaces throughout our facility. To make an appointment, please click the button Below!
Please ONLY schedule Adoption or Foster Services if you have already spoken with staff!
1. We are now requiring that all visitors wear a mask while visiting Hill Country SPCA.
2. When you get to the shelter, please stay in your car and call (830)990-9085. Staff will come out and assist you. If you MUST leave your car, please ring the doorbell and someone will assist you. Please keep a 6 foot distance at all time with the staff. 3. If you are a foster picking up, staff will bring the animal to you and all of their supplies. 4. If you are here for medical services, we will bring the animal inside and will bring them back out to you once done. 5. If you pre-adopted a kitten or puppy, we will bring the animal to your car so please have a crate for us to place them in. (We are not able to do any meet and greets for puppies or kittens at this time) 6. If you are here meeting an adult dog or cat, please pull around the right side of our building where the two wooden gates are, and give us a call at (830)990-9085, and staff will give you instructions from there. Please stay in your car until a staff person lets you in the gate. Please also remember you must wear a mask while on-site. 7. We are only allowing 2 people who live in the household to visit with the animal during a meet and greet, please do not bring friends or additional household members at this time. Your safety is our number one priority and we are happy to accommodate any concerns you may have, so please let us know! |
Help Us Help Others
In preparation for possible emergency intake of surrendered pets, we need to adopt or find foster homes for some of the dogs and cats currently at our shelter. We are reaching out for help in the following ways: - Adopt: If you’d like to adopt one of our pets, please click on the link above to fill out and submit an application. We will contact you within 48 hours of receipt to set up an appointment. - Foster: We are seeking emergency fosters for some of the dogs and cats in our shelter. - Donate: We anticipate the need for our sheltering, behavioral and food bank services to increase as conditions in our area worsen. - Food Bank: Our food bank will continue to be open and our trained staff is here to help you with pet behavioral issues; send us a message via the form below. |
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Free Pet Food PantryThe Hill Country SPCA wants to be sure that no one has to give up his or her beloved pet ever, and especially now, when limited resources make it hard to cover even the essentials. We have stocked up our food bank to ensure that you have the food you need for your dogs or cats.
We’ve made it easy to get what you need. Simply fill out the form from the link below. On the day and time you specified, we’ll set your food, identified with your name, outside of the side door of our facility (to your right facing the building). If you are unable to come to the shelter, let us know and we will deliver the food to you. |
Information for Adopters
You may be wondering how COVID-19 is changing the Hill Country SPCA adoption process, and GOOD NEWS! There isn't much changing in the way we will be processing adoptions. See below for the current adoption process.
A typical adoption goes something like this…
- View our adoptable animals online ( View Dogs Here & View Cats Here )
- Find a dog or cat you are interested in.
- Once you have decided your interested in one or more of our pets, complete and submit an adoption application (linked below). It takes us approximately 24 - 48 hours to process each pet application. Pets do not go home the same day the application is submitted.
- When the application has been processed, a staff member will call to let you know you have been approved, or contact you if additional information is required.
- Upon approval, we will arrange an appointment time when you are able to come to Hill Country SPCA and meet with the animal or multiple animals you are interested in.
- Our staff will set you up in our meet and greet room to spend some one-on-one time with your new potential companion(s), so you can get to know each other.
- As long as it is a match you just need to sign your adoption contract, and take your new pet home!
The Hill Country SPCA is following CDC guidelines & request if you or anyone with whom you live is unwell, please refrain from coming to the shelter until seen by a healthcare professional.
**Please be aware we ARE NOT currently adopting out of state, and will not send animals on transport to adopters they have not yet meet.
Trudy’s Treasures CoVid 19 Preventive Measures - Effective Immediately until further notice
HCSPCA’s Trudy’s Treasures is committed to preventing the spread of CoVid19 to protect our donors, customers, volunteers, and staff. We are keeping regular open hours - Tuesday thru Saturday 10 am to 6 pm - at this time so that we can continue to serve our community. We have set up a sanitation station at the front door and request that all customers take advantage of this. We will be practicing preventive measures including, but not limited to, social distancing, sanitizing of high-contact areas. Although we will not be going out for pickups and deliveries until further notice, we will be tentatively scheduling pickups for at least 6 weeks in the future in a first-come, first serve order. All on-site donations: 1) must come to the back door only; 2) must be made between 10 am and 5 pm Tuesday thru Friday; and, 3) must be in plastic bags, boxed or in plastic totes. We request that you try to limit your drop offs at this time. We know everyone has time to do that clean up they’ve been putting off and hope you will gather your items and hold them until normal life resumes. We are ever grateful for your donations and patronage and look forward to a time when we may resume normal operations. Please feel free to call 830-997-5700 with any questions or requests
